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Fundamentals of Requirements Elicitation

beginner level course to acquire skills to elicit requirements and start working as a Business Analyst

What you'll learn

  • Learn to elicit requirements using multiple techniques such as interviews, document analysis, observation and prototyping

  • Learn about importance of understanding the underlying business needs for initiating business analysis work

  • Learn to elicit requirements using a case study that is composed of three animated mock interviews and validate the same with a prototype



  • Although not necessary, any prior knowledge of business analysis concepts and terms would be useful.


  • Fundamentals of Requirements Elicitation course is a beginner level course and hence suitable to those who want to become a Business Analysts.

  • This course uses an integrated case-study based approach.

Key Benefits

  • Experience requirements elicitation using 3 animated mock interviews

  • Acquire skills to elicit requirements using multiple elicitation techniques

  • Talk confidently about requirements elicitation in your business analyst interviews

  • Attempt quiz to check your understanding and reinforce learning

  • Download templates with documented samples

Course Outline

  • Understanding the Business Need (preview below)

  • Introduction to Elicitation

  • Elicitation Techniques

    • Interviews

      • Case Study: Eliciting Requirements

        • Part 1: Eliciting Business Needs

        • Part 2: Eliciting Stakeholder Needs

        • Part 3: Eliciting Detailed (Solution) Requirements

    • Document Analysis

    • Observation

    • Prototyping

Course Duration

  • The whole course will take less than 2 hours to complete.

Who this course is for:

  • Students and New graduates who are learning and developing business analysis skills

  • Professionals from development, testing, quality, sales support, project management and end-users aspiring to play the role of Business Analyst

  • Professionals with business or domain experience who want to change career into business analysis



  • INR 1,000 | USD 14.99 

    • Get complementary access to video lectures on Elicitation and Use Case Modelling

Access to the course

  • Submit your details using Enrol Now

  • You'll be able to securely pay the fee using your bank account, credit or debit card.

  • You'll be provided access to the self-paced online course.

  • What are the 3 most important skills needed to work professionally as a Business Analyst?
    Communication skills (both oral as well as written) - a prerequisite Domain knowledge (such as in banking, finance, insurance, retail, telecom, manufacturing etc) - this is learnt on the job Business Analysis techniques (such as Process Modelling, Use Case Modelling, Prototyping, Business Rules Analysis etc) - something you must know as a BA The Fundamentals of Business Analysis training can help you to learn 10+ Business Analysis techniques in Requirements Elicitation and Requirements Analysis at an adequate depth
  • How can I become a Business Analyst without any prior work experience?
    First thing you must understand is irrespective of your background or role (technical or non-technical) you can become a business analyst. Through research it is found that people from various walks of life (experienced graduates, engineers as well as fresh MBAs) have become business analyst.
  • Does a Business Analyst need to have an MBA qualification?
    A Business Analyst is expected to have good communication, presentation, interaction, analytical and problem solving skills. It is not the MBA degree but the skills generally found in an MBA helps to become a Business Analyst. So, non‐MBA too with these skills can become a business analyst.
  • Is a Business Analyst expected to be with finance background?
    A Business Analyst has to interact with stakeholders (from both business and solution delivery) to elicit, analyse and communicate requirements and hence are required not only in financial industry but in all industries such as retail, manufacturing, telecom, insurance, banking, etc. Business Analyst may have prior background in sales, operations, or finance from different core industries. Business Analyst can also be from IT industry with background in software development, testing, systems analysis, quality assurance, project management etc.
  • Can you suggest me a certification in Business Analysis to help me become a Business Analyst?
    Certifications "certify" person for their skills, experience and knowledge. To become a business analyst, you can go for IIBA's level -1, Entry Certificate in Business Analysis (ECBA). This level recognizes individuals entering the business analysis profession. The target audience includes, Students enrolled in business analysis academic programs New graduates from other disciplines who are learning and developing Business Analysis skills. Functional managers who manage business analysts and professionals with business or domain experience (but no experience as Business Analyst), Professionals who want to transition or change career into business analysis. This level does not have any prerequisite in terms of business analysis work experience. This level is good for you if you do not have Business Analysis experience or are new to the profession. This level will only test applicant’s knowledge and will set foundation for competency development in business analysis. Please note that this level does not require periodic recertification. To achieve an IIBA ECBA, you can attend IIBA Entry Certificate in Business Analysis (ECBA) Course
  • Are there any best technologies or software tools I need to learn as a Business Analyst?
    As a Business Analyst, you should first focus on learning appropriate business analysis techniques and then on tools. Tools may improve your productivity and efficiency but cannot replace your expertise. After learning various techniques, you will be in position to compare and select appropriate tools based on your company's or project's requirements.
  • What are the various documents created by a Business Analyst?
    Business Analyst produces various documents such as Business Requirements Document (BRD), Systems Requirements Specification (SRS), Supplementary Specification etc. However, business analysis is not just about creating variety of documents (using templates). It is about understanding the business and stakeholder needs, and eliciting, analyzing, communicating and managing (changes to) those needs (requirements) and much more.
  • Do all BAs have same job profile? What are the types of Business Analyst?
    There are 2 broad types of Business Analyst profiles: Generic Business Analyst Generic BA typically works as Business System Analysts (BSA) across domains or in a single domain. These types of Business Analyst are generally without (or very little) core industry (non‐IT) experience. Generic BA usually work on requirements for custom application development, business process improvement/ reengineering, or application enhancements Generic BA uses various business analysis techniques such as use cases and scenarios, process modelling, business rules analysis, prototyping etc. Specialized Business Analyst Specialized BA work either as Functional Consultants (ex. CRM ‐ Siebel, ERP ‐ SAP HR/ SD/ MM etc) or as Domain Consultants (ex. in Capital Markets, Risk management, Insurance, Retail, Telecom domain etc). The Domain Consultants have extensive prior experience in core industry, while Functional Consultants are trained/ experienced in COTS package implementation after some experience in the core industry.
  • What should I do to grow my career as Business Analyst?
    You can grow your career as a Business Analyst by - Acquiring more and more domain/ solutions knowledge, Enhancing your understanding to apply various business analysis techniques, and Achieving an IIBA Certifications in Business Analysis
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